Frequently Asked Questions

Ordering on prettyhunter.com is fast, safe, and easy. Add the items you’d like to your cart, then follow our simple checkout process. Once your order has been processed, you will receive an email confirmation.

All orders are shipped within 3-5 days and take two days to reach your home. You will receive an email confirmation when the package is sent. You can track your package's location by using the tracking number included in the email. If you do not receive the email, please contact us, and we will resend it to you.

For an address change, please contact us immediately. An additional fee will apply. We are not responsible for any package losses.

Of course! To keep your information safe, Pretty Hunter employs various security measures. Pretty Hunter uses SLL encryption everywhere!

No! We are located in the heart of the jewelry district in San Francisco. If you’d like to come to discuss a custom piece or shop our signature pieces, please schedule an appointment.

Here’s our complete address: 123 Anywhere St. San Francisco, CA 94105

We specialize in custom pieces. If you can imagine it, we can make it. Contact us for more information.

We offer Life-Time Jewelry Cleaning for any pieces purchased from Pretty Hunter. If purchased elsewhere, we will clean for a fee.

Our support team can be reached from 10 AM-9 PM EST Monday through Friday for any questions or concerns. You can reach us over the phone at 248-701-3222, email us, or fill out our contact form.